Patrick Amon (The Risk Management Group, Switzerland)
As the head of research of The Risk Management Group I wish to compliment you on your product and your support. You have shown remarkable and unusual responsiveness to our needs. Our infrastructure needs are fast evolving and sometimes complex as we are fast adapting to client needs. We broadcast significant amounts of data internally across quite an heterogeneous environment (hardware-wise, we use Xeon, Pentium, Opteron and Pentium-M machines, among others, using both 100Mb and 1Gig Ethernet) for a number of downstream analytical applications. Those applications are financial, high-value-added, mission-critical applications, relying on timely delivery of data.
You have succeeded in providing us with both the solution we required, and perhaps most importantly to us, the willingness in alleviating all issues we have unearthed, whether stemming from user error, or from enhancements we requested from your very fine product. We fully expect to continue to use your product - and you as a firm - in the future as an integral part of the value we are and will continue to provide to our clients.
Thanks very much,
Head of Research
The Risk Management Group (Suisse) SA