Appendix A. Basic Troubleshooting

Before doing anything else, you should ensure that your DataHub and Gamma are running properly. You can do this by running the WindowsExample.g file. Start the DataHub, and in the Scripting option of the Properties window, load the WindowsExample.g script. (How do I load a script?) When the script is properly loaded, it should display the Monitor window:

This is a demonstration script for DataHub MS Windows Support. If the DataSim program is running, you should be able to see its data and interact with it through this Monitor. If you cannot, you need to check your DataHub installation and configuration before troubleshooting scripts.

Troubleshooting Scripts

Did the script not run as expected? What happened instead? Here are some suggestions: